MEOITALIAN. accepts returns within 7 days of the delivery of the order. The procedure for return policy of merchandise is as follows:
- The customer must first send a request for acceptance of the return.
- The request is then confirmed by our customer services by e-mail who also issue a returns code.
- The goods must be returned together with a copy of the e-mail confirmation containing relevant returns acceptance code.
- Our logistics confirm return delivery of the package.
- Confirmation is sent to the customer that the goods received match the returns request.
- A credit note or a refund is issued in the customer's name.
If the order is damaged or incomplete for internal reasons (e.g. incorrect quantities shown as available in the website) a credit note will be immediately issued for the customer.